Frequently asked questions

This means that you are trying to submit a listing, without having filled in every part of the form. The field that needs to be fixed will have a red text message near it. Often, the problem is that a photo has not been added to the listing. The system requires that a photo be added to every listing that is submitted and it will not let you proceed until you have added one.

The system requires that a photo be added to every listing that is submitted and it will not let you proceed until you have added one. The link to add photos is right at the bottom of the form. Either click the "click to choose" link to locate the photo you wish to use, or drag it into the box. Please note that the "click to choose link can sometimes be a little slow to load, so try to click it once, then give it a little time if nothing happens.

Once you have registered, we will check to make sure that your listing matches our requirements. While we endeavour to do this as quickly as possible, please allow 1-2 business days.

One month, after which time you may re-activate it.

On the log in page, click on the “Forgot your password?” link and enter the email address that you used to register. Further instructions will be emailed to you.

You can list multiple rooms on one listing, but unfortunately there is only one field for the rooms' price. We recommend that you enter the price of the highest room in the "Rent" field, then put a breakdown of the prices in the "Additional details" field.

After you sign in to the database, you should be automatically taken to your "Dashboard." This is the main page from which you can control your listings and account details. If you are signed in, but can't get back to the dashboard, there is a link at the top right of every page.

From your dashboard, click on the address of the listing you wish to change. This will display the details of the listing. From here, clicking on the "Make Changes" button will take you to a form where you can change the listing's details.

After you sign in to the database, you should be automatically taken to your "Dashboard." This is the main page from which you can control your listings and account details. If you are signed in, but can't get back to the dashboard, there is a link at the top right of every page.

From your dashboard, click on the address of the listing you wish close. This will display the details of the listing. From here, click on the "Close now" button. The database will hold on to your details so that you can re-list it, if it becomes available later.

After you sign in to the database, you should be automatically taken to your "Dashboard." This is the main page from which you can control your listings and account details. If you are signed in, but can't get back to the dashboard, there is a link at the top right of every page.

From your dashboard, click on the "relist" link, next to the address of the listing you wish relist. This will display the details of the listing. Once you have checked that all of the information is still current, click "Save changes," then "Submit this listing".